Privacy Policy
Last updated: 1 November 2026
This policy explains what personal information Blyth Storage collects, why we collect it, who we share it with and what your rights are. It applies when you visit this website, contact us, book storage with us or visit our site in Blyth.
Who we are
Blyth Storage is the data controller for your personal information. That means we decide how it is used and we are responsible for looking after it.
Blyth Storage, Blyth Riverside Business Park, Cowley Rd, Blyth, Northumberland, NE24 5TG
Phone: 01670 333030
Email: info@blythstorage.co.uk
The information we collect
When you get in touch. If you use our contact form we collect your name, email address, phone number, the type of storage you are interested in and your message. If you call, email or message us on WhatsApp, Facebook or Instagram, we keep the details you give us so we can reply.
When you book or rent storage. We collect your name, address, contact details and the details of your booking. Online payments are handled by our payment provider, so we never see or store your full card number.
When you store with us. We ask for photo ID and keep records of your agreement, payments, deposit and the access fob or key issued to you.
When you visit our site in Blyth. We use CCTV around the site for security, and our entry system records when access fobs are used.
When you use this website. Our website records basic technical information such as your IP address, device and browser type so that it can work and stay secure. If you accept cookies, we also collect information about how you use the website. See the Cookies section below.
How we use your information and our legal reasons
| What we use it for | Our legal reason |
|---|---|
| Answering your enquiry and giving you a quote | Taking steps at your request before a contract, or our legitimate interest in responding to people who contact us |
| Setting up and running your storage agreement, including payments and access | Performing our contract with you |
| Checking your identity when you rent storage | Our legitimate interest in keeping the site and customers’ belongings secure |
| CCTV and access records | Our legitimate interest in preventing and investigating crime and protecting people and property |
| Keeping tax and accounting records | Our legal obligations |
| Keeping this website working and secure | Our legitimate interest in running a safe website |
| Website analytics and measuring our advertising | Your consent, which you give through our cookie banner |
We do not sell your personal information. We will only send you marketing emails or messages if you have agreed to receive them, and you can opt out at any time.
Cookies
Cookies are small files stored on your device. When you first visit, a banner asks for your choice. Analytics and advertising cookies are only used if you click Accept All or switch them on under Customise. You can change your mind at any time using the small cookie icon at the bottom right of any page.
| Type | Examples | What they do |
|---|---|---|
| Necessary | PHPSESSID, cookieyes-consent, wp_consent_*, pys_consent, WooCommerce cart and session cookies | Keep the website, online booking and checkout working, and remember your cookie choice. These cannot be switched off. |
| Analytics | _ga, _ga_* | Google Analytics shows us how people use the website, such as which pages are visited. |
| Advertising | _fbp, _fbc, pbid, pys_*, _gcl_* | Meta and Google use these to measure how well our adverts work and to show relevant adverts. |
Our contact page includes a Google Map. Google may collect information when the map loads, under its own privacy policy.
Advertising on Facebook, Instagram and Google
We advertise on Facebook, Instagram and Google. If you accept cookies, we use the Meta Pixel and Meta Conversions API, and Google’s advertising tags, to find out whether our adverts lead to enquiries and bookings.
This shares information with Meta and Google such as the pages you visit, whether you tap to call or message us, whether you send our contact form, details of any online booking including its value, and identifiers such as your IP address, browser details and cookie ID. If you book online, this may include a scrambled (hashed) version of your contact details. We do not send them the content of your messages.
If you reject cookies, this information is not shared. If you tap a Call button on one of our Facebook or Instagram adverts, Meta records that tap as part of running the advert.
Meta and Google also use this information for their own purposes under their own policies: Meta Privacy Policy and Google Privacy Policy.
Who we share your information with
We only share your information where we need to, with:
- our payment provider, to take online payments
- the companies that host and support our website and email
- our website and marketing agency, which helps run this website and our advertising
- Google and Meta, as explained above, and WhatsApp if you message us there
- our accountants and professional advisers
- the police, courts or other authorities where the law requires it, or to prevent or investigate crime
Transfers outside the UK
Some of these providers, including Google and Meta, may process information outside the UK. Where they do, the transfer is protected by a UK adequacy decision or by approved safeguards such as the UK International Data Transfer Agreement.
How long we keep your information
- Enquiries: for as long as we need to deal with your enquiry and any follow-up, then we delete them.
- Customer records: for as long as you store with us and for up to six years afterwards, to meet tax and legal requirements.
- CCTV and access records: for a limited period and then overwritten, unless we need them to investigate an incident.
- Cookies: for the period set by each cookie. You can clear them in your browser at any time.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that is wrong or incomplete
- ask us to delete your information
- ask us to limit how we use your information
- object to us using your information, including for direct marketing
- ask us to transfer your information to you or another organisation
- withdraw your consent at any time, including through the cookie icon on this website
Some of these rights depend on the circumstances. For example, we may need to keep certain records by law. To use any of these rights, contact us using the details above. There is normally no charge, and we will respond within one month.
Keeping your information safe
We take reasonable steps to protect your information, including limiting who can access it. No website or system is completely secure, so please contact us straight away if you think your information has been put at risk.
Children
Our services are for adults. We do not knowingly collect personal information from children.
Making a complaint
If you are unhappy with how we have used your information, please contact us first and we will try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
Website: ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
